National Association 2023 IBS Show Guide

70 C Custom Building & Remodeling Conflict-Free Clients: Proactively Managing Ups, Downs & Expectations During the Build W225 Today’s post-pandemic reality has made it even more challenging for construction professionals to create a positive experience for homeowners, one built on trust and free of conflict. Rising prices, material shortages and production delays can strain relationships and increase stress for the builder and buyer alike. This session will provide fresh perspectives and approaches for dealing with clients by managing their emotions and expectations. Learn how to help them deal with uncertainties and production delays, gain techniques to reduce conflict and prevent misunderstandings from undermining your project and your mental health, and explore new technologies for effective communication. Presenter(s):˜ Ed Earl, MBA, Contractor Staffing Source Continuing Ed.:˜ NAHB - 1.0 CE hour(s), NKBA - 0.1 CEU(s) Thursday, February 2, 2023 10:30 AM – 11:30 AM T Building Techniques & Strategies Two-Story Talk: Builder Essentials for Home Tech Planning & Products W232 Buyers increasingly demand more tech in their homes, but builders are struggling to find the sweet spot when it comes to their role in educating, selling and delivering it. This session will examine both sides of the home tech coin—how to plan for its inclusion and what products are most in demand—so that you know exactly when to be involved, what to offer and how to minimize headaches for your business while maximizing client satisfaction. First, learn how to determine your buyer’s home tech needs (and receive a ‘cheat sheet’ of system options you can use), when in the build process technology requirements need to be considered, and who should install. Then, we’ll turn our attention to the technologies themselves with a room-by-room home walk-through highlighting the various products/ systems available and which are most in-demand. Presenter(s):˜ Josh Christian , Home Technology Association Continuing Ed.:˜ NAHB - 1.0 CE hour(s) Learning Lab 10:00 AM – 11:00 AM BE A SPEAKER at IBS 2024 NAHB is looking for experts and thought leaders in residential home building to present sessions at IBS 2024 and we want to hear from you! Learn More BuildersShow.com/speak SG23-33